Location
Leominster
Department
IT
Advertising Salary
Up to £45,000 per year

About The Role

Our IT department consists of over 85 professional staff where you’ll have the opportunity to work alongside a number of different IT areas including support, business analysts, developers and testers. The IT department underpins all of our business users and customers by providing leading edge solutions using the latest technologies including developing in Google Cloud.

  

The Role:

 

We have a new and exciting opportunity within our IT department for a Systems Engineer. 

Working within a dedicated team supporting our Agile Development SCRUM, IT Operations team and project delivery teams, you’ll be contributing towards the overall systems design, quality, performance and efficiency of how solutions to business requirements are delivered from proof-of-concept to live operational use. 

 

Your day-to-day duties and responsibilities will include: 


  • Producing outline system designs and systems specifications/documentation for our cloud estate which includes: resource definition/configuration, networks, and networking technology.
  • Maintaining the configuration used to manage all of our cloud environments.
  • Analysis/design of system interfaces, including validation and error correction procedures, processing rules, access, security, and audit controls.
  • Assessing risks, remediation, and specifies recovery routines and contingency procedures.
  • Defining, sizing, and estimating the cost implications of introducing, resizing, or removing products and services, as a part of the development and implementation of software solutions
  • Developing quality solutions from inception through to delivery and support of the solutions once live.
  • Ensuring that all systems engineering code developed meets the acceptance criteria and as much as possible will go into live without any issues
  • Ensuring that you keep up to date with technology, security, and compliance
  • Ensuring that all systems engineering code is reviewed and signed off by a suitable peer colleague
  • Being responsible for the development environments, including building and configuration of infrastructure components in the cloud, hybrid-cloud, and virtualised environments. 
  • Being responsible for the automation of provisioning, testing, and deployment of new and changed infrastructure in the development pipeline.
  • Monitoring performance and behavioral changes and identifying the development of environmental problems, and contributing to their resolution, checking that they are managed in accordance with agreed standards and procedures.
  • Understanding (in measurable terms) how existing performance would be impacted by upcoming development/testing to understand if changes are required prior to the solution being installed into production
  • Ensuring system solutions for externally accessible interfaces, either provided by or consumed by MandM Direct, are adequately secure, fault-tolerant, monitored, scalable,  performant, and configured correctly.
  • Challenging the norm and looking for continuous improvement opportunities
  • Being the point of escalation for all non-functional matters, and proactively monitoring designs to ensure they are thought through
  • Working with PMO and Operations to produce project technical implementation plans.

  

Hours of work:  


Working general office hours around flexi-time options, this is a hybrid working role (working 2 days in the office and 3 remote).

 

About You

To be considered you will need: 

 
  • Previous experience in operations or a software support role
  • Experience developing in Cloud technologies including testing and monitoring on a cloud platform
  • To be able to design and build Server setups to meet requirements
  • To design environments meeting requirements for all components
  • The ability to contribute to designs with non-functional inputs
  • To develop Powershell to create automation scripts
  • The ability to develop using Terraform to create environment building scripts
  • To be a motivated, driven, and enthusiastic to work within a fast-paced/emerging technological area where continual learning is required
  • To be a strong problem-solver with an approach that allows hard problems to be overcome, and not be defeated by them
  • Strong in your beliefs in building and fostering a culture of collaboration and trust between development SCRUMs and production support teams, working to continuously improve the transition of products and services from development into production
  • To demonstrate self-motivation, self-development, and open-mindedness; takes personal responsibility for tasks and likes working on a variety of projects
  • To be someone who demonstrates an interest and curiosity in new technologies / methodologies / best practices.

About Us

MandM Direct is one of Europe's leading off-price retailers, with over 3.8 million customers shopping with us every year. In today’s hypercompetitive environment, building a brand that our customers can trust is more important than ever. Our long term success is due to our fast-paced, innovative and adaptable environment which continues to keep up with the market’s demands.

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