Old Market, Hereford

About The Role

Who we are:

MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online,  off-price retailers. As our business continues to grow we are extremely excited to be relocating to our new Head Office, located in the heart of Hereford city centre. The brand new, state of the art office creates a modern, stylish workspace designed to encourage collaborative working, teamwork and creativity - everything that MandM  is about!

Job type: Permanent -  Hybrid

Our benefits:

  • Free parking
  • 5 weeks annual leave + option to buy an extra week
  • Generous staff discount
  • Health & wellbeing programme
  • Referral programme
  • Healthcare Cashback Scheme
  • Your birthday off
  • Ideal city location with local leisure, retail and hospitality discounts 
  • Employer Supported Volunteering Scheme
  • Company pension

Position Purpose:

Working within a dedicated team supporting our Agile Development SCRUM, IT Operations team and project delivery teams, you’ll be contributing towards the overall systems design, quality, performance and efficiency of how solutions to business requirements are delivered from proof-of-concept to live operational use. 

  • Is responsible for producing outline system designs and systems specifications/documentation  for our cloud estate which includes: resource definition/configuration, networks and networking technology.

  • Is responsible for the maintenance of the configuration used to manage all of our cloud environments.

  • Is responsible for analysis/design of system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls.

  • Is responsible for assessing risks, remediation and specifies recovery routines and contingency procedures.

  • Is responsible for developing quality solutions from inception through to delivery and support of the solutions once live.

  • Is responsible for ensuring that all systems engineering code developed meets the acceptance criteria and as much as possible will go into live without any issues

  • Is responsible for ensuring that all systems engineering code is reviewed and signed off by a suitable peer colleague

  • Is responsible for the development environments, including building and configuration of infrastructure components in the cloud, hybrid-cloud and virtualised environments. 

  • Is responsible for the automation of provisioning, testing and deployment of new and changed infrastructure in the development pipeline.

  • Understanding (in measurable terms) how existing performance would be impacted by upcoming development/testing to understand if changes are required prior to the solution being installed into production

  • Ensures that system solutions for externally accessible interfaces, either provided by or consumed by MandM Direct, are adequately secure, fault tolerant, monitored, scalable,  performant, and are configured correctly.

  • Is responsible and is a Point of escalation for all non-functional matters, and proactively monitors designs to ensure they are thought through

About You

  • Motivated, driven and enthusiastic to work within a fast paced/emerging technological area where continual learning is required

  • A strong problem-solver with an approach that allows hard problems to be overcome, and not be defeated by them

  • Strong in your beliefs in building and fostering a culture of collaboration and trust between development SCRUMs and production support teams, working to continuously improve the transition of products and services from development into production

  • Experienced in working with automation tools and techniques; (e.g. Terraform, Packer, Powershell)

  • Experienced in working with cloud providers such as Google Cloud

  • Experienced with Agile, working with and supporting Development and QA teams

  • Experienced with supporting project delivery and IT Operational functions.

  • An excellent communicator with a strong team ethic.

  • Consistently demonstrating integrity and high work standards.

About Us

  • Integrity - Consistently demonstrates integrity and high work standards; Acts professionally with an honest and fair approach

  • Teamwor- Communicates effectively at all levels; Responds to internal / external customer needs in a timely and courteous manner; Works collaboratively, showing respect to colleagues at all times

  • Accountability - Is responsible for their actions; Takes ownership of decisions and outcomes

  • Entrepreneurial approach - Is bold and passionate about MandM, its products and its people; Experiments, takes risks and makes it happen; If there’s a better way, find it

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